Frequently asked questions
Can I make an order for someone else?
Unfortunately not. For legal reasons, we need the person who will use the medication or who is undergoing the test to create their own account with their details, and to request the prescription or test kit from us. If your partner, friend or relative needs to use our services, please have them create an account or reach out to us
Who prescribes the medication at Ease?
We partner with local licensed physicians with years experience in sexual and reproductive health. When you sign up for an appointment with us, or request a prescription, you will be given the details of the physician who will be attending to you.