Frequently asked questions
How do the birth control brands differ from one another?
There are two main differences among different brands of pills. The first is the number of pills per pack. Some pills contain only 21 active pills. This means that for 1 week a month, you won’t take any pills and start your next pack after the 7 days break. Other brands provide 28 pills (24 active pills and 4 placebo pills) which means you will take 1 pill every day of the month.
The second difference is hormonal dosage. While all combination pills contain the hormones estrogen and progestin, they have different dosage levels. Which dosage is best for you depends on your health history and your preferences e.g. if you want to skip your periods or not).
We recommend first time users to sign up for a teleconsultation with one of our doctors as they will be able to help you find a brand that works for you.
Can I make an order for someone else?
Unfortunately not. For legal reasons, we need the person who will use the medication or who is undergoing the test to create their own account with their details, and to request the prescription or test kit from us. If your partner, friend or relative needs to use our services, please have them create an account or reach out to us.
Is Ease safe?
Yes! Any medication purchased through Ease are prescribed using the same rules and medical standards as your family physician. Our medical professionals will only prescribe medication if it is safe to do so based on the information you provide us. We work with major retail pharmacies to dispense your medication so you can rest assured that your medication is coming from a reliable source.
We’ll also check in with you now and then to make sure you’re responding well to your medication. In the event that you’re experiencing any side effects or have any doubts, our customer and medical teams are available to answer your questions.
How long can I be on the pill? Will I have trouble getting pregnant later on?
As long as there is no medical reason to stop taking the pill, you can be on it for years, whether to regulate your menstrual cycle, treat cramps or prevent pregnancy. The best part? You can stop taking the pill at any point if you decide you do want to get pregnant; there is no change in long-term fertility with the use of birth control pills.
Why get birth control online?
Although many women are used to getting birth control through their doctor’s office, you can now get the same options online for less hassle. Ease offers extensive support to anyone exploring different birth control pill options, and free shipping once you decide which route you want to take.
Getting birth control online instead of in person has a number of benefits, including:
Convenience. With Ease, you can request a prescription whenever you want or need it, saving you any scheduling problems or time-consuming trips to the doctor’s office.
Accessibility. When visiting a doctor, you usually only have a few minutes to get all of your questions answered. The medical team here at Ease can answer whatever questions you might have, when you have them.
Savings. Getting your pills delivered straight to your door means saving money on transportation, parking, and the time you may need to take off work to see your doctor.
Getting your birth control online may feel like a leap, so feel free to contact a member of our team for further information.
Who prescribes the medication at Ease?
We partner with local licensed physicians with years experience in sexual and reproductive health. When you sign up for an appointment with us, or request a prescription, you will be given the details of the physician who will be attending to you.
Does Ease accept health insurance for birth control?
Not at the moment.
How is birth control from Ease shipped?
Ease offers free standard shipping for all products via Singpost’s tracked 2-3 business day delivery service. We also offer 24hr shipping via our private courier for an additional fee of $20 (meaning your pills will arrive within 24hrs from the time of purchase).
The packaging is discreet, with no mention of Ease on the outside of the external envelope.
Is Ease a clinic or pharmacy?
We are not a pharmacy, nor are we a licensed clinic. Ease is a digital health platform designed to make access to sexual and reproductive health services more convenient and affordable through the use of technology.
We work closely with licensed doctors, retail pharmacies and testing labs in order to make the process of attending consultations, obtaining medication, and getting tested as streamlined and convenient as possible.